Business
It goes without saying that I am all for keeping the death toll as low, those of delicate health as protected, and the general situation in intensive care units across the country as relaxed as any possible.
This certain little bugger, emerging a mere couple of weeks ago, certainly made us reconsider our ways: everyday chores and habits we thought well established and proper, are now under close scrutiny — by ourselves, our fellows, and even authorities.
We are living in interesting times. No doubt. The emergence of a certain little bugger a mere couple of weeks ago hasn't contributed to improve the general situation or individual moods, either. Yet hope need not be abandoned by all ye here or anywhere. Yes, we are “at war against an (almost) invisible enemy”. This was the good news.
In theory, I’m every customer care agent’s wet dream. I read the fine print of contracts, I plough through manuals and tutorials, and I consult FAQs and forums to gather relevant information. Only if educated guesswork and common sense fail me utterly, I contact help desks.